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Terms of Service

Welcome to Nutricity (“Nutricity”, “we”, “our”, “Gofinch”).

By accessing or making purchases on any Nutricity website (collectively, the “Platform”), you agree to these Terms of Service (“Terms”).

Please read them carefully before using the website or placing an order.

1. General Information

Nutricity operates online stores that offer health, wellness, and nutritional supplements in various countries and regions.

These Terms apply to all domains of Nutricity, including nutricity.pt.

All products and content are intended for individuals who are 18 years of age or older.

We reserve the right to update or modify these Terms at any time. Continued use of the Platform constitutes acceptance of these changes.

2. Acceptance of Terms

By visiting the website, placing an order, or creating an account, you confirm that you have read, understood, and agree to these Terms, as well as the remaining applicable policies, including:

  • Privacy Policy
  • Cookie Policy
  • Shipping and Delivery Policy
  • Refunds and Returns Policy

If you do not agree with any part of these Terms, you must stop using the Platform.

3. Platform Usage

By using our services, you agree to:

  • Use the Platform only for legal purposes
  • Do not perform fraudulent, abusive, or harmful activities
  • Provide accurate and complete information
  • Do not interfere with the security or operation of the website

We reserve the right to suspend or terminate access in case of violation of these Terms.

4. Product Information and Health Warning

The information provided on the Platform is for informational purposes only.

The Nutricity products are not intended to diagnose, treat, cure, or prevent any disease.

Before using supplements, you should consult a qualified healthcare professional, especially if:

  • Is pregnant or breastfeeding
  • Do you have any medical condition
  • You are taking medication

Nutricity and Gofinch are not responsible for adverse effects resulting from the misuse of the products.

5. Orders, Prices and Payment

The prices presented on nutricity.pt are in euros (€) and include applicable taxes, unless otherwise indicated.

Prices may be changed without prior notice.

Placing an order constitutes a purchase proposal. Acceptance occurs after confirmation and order shipment.

We can cancel or refuse orders in cases such as:

  • Out of stock
  • Fraud suspicion
  • Price or description errors

Payments are processed securely through trusted payment providers.

6. Shipping and Delivery

Orders are shipped in accordance with the applicable Shipping and Delivery Policy for nutricity.pt.

Delivery deadlines may vary due to:

  • Destination Country
  • Carriers delays
  • Customs procedures
  • Unexpected external conditions

We are not responsible for delays beyond our control.

7. Returns and Refunds

Returns and refunds are governed by the Refund and Return Policy.

Due to the nature of nutritional supplements, some products may not be eligible for return after opening or use.

8. Intellectual Property

All content on the Nutricity websites — including text, images, logos, product descriptions, and other materials — is the property of Nutricity / Gofinch or its licensors.

Reproduction, modification, or distribution is prohibited without prior written authorization.

9. Links to Third Parties

The Platform may contain links to third-party websites.

Nutricity and Gofinch do not assume responsibility for the content, accuracy, or privacy practices of these websites.

10. Privacy and Cookies

The use of the Platform is subject to our:

  • Privacy Policy
  • Cookie Policy

By continuing to use the website, you consent to the processing of data as described in these policies.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Nutricity and Gofinch will not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of data, revenue or profits
  • Misuse of products
  • Unauthorized access to the account
  • Delays caused by external factors

The total responsibility will not exceed the value of the acquired product.

12. Applicable Law

These Terms are governed by Portuguese and European Union legislation.

In case of dispute, the consumer may resort to alternative dispute resolution (ADR) mechanisms as provided for in applicable legislation.