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Privacy Policy

On nutricity.pt, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase on our website.

By accessing or using nutricity.pt, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information in various ways to help provide, improve, and personalize your shopping experience.

a. Personal Information

When you visit or make a purchase at nutricity.pt, we may collect data such as:

  • Name, billing address, shipping address, and contact information (email, phone number).
  • Payment information (processed securely through third-party payment platforms).
  • Access credentials to the account (if you create one).
  • Order and purchase history.

b. Automatically Collected Information

We automatically collect certain information when you use our website, including:

  • IP address and device information.
  • Browser type, version, and operating system.
  • Visited pages and website browsing time.
  • Source website or search engine.

This information helps us understand user preferences and improve the overall experience.

c. Cookies and Similar Technologies

We use cookies and similar technologies for:

  • Recognize the user on future visits.
  • Save items to cart and preferences.
  • Analyze traffic and usage trends.
  • Show relevant advertising.

For more information, please see our [About Cookies] page.

2. How We Use Your Information

We use the collected data for:

  • Process and deliver your orders.
  • Communicate with your contacts about orders, products, or promotions.
  • Improve the website, services, and product offering.
  • Detect and prevent fraud or unauthorized transactions.
  • Comply with legal obligations and protect our rights.

With your consent, we may also send promotional emails with news, special offers, or updates.

3. Information Sharing

We do not sell or rent out your personal information.

However, we can share data with trusted third parties to operate our business, such as:

  • Payment processors for secure transactions.
  • Shipping partners for delivery of orders.
  • Marketing and analytics providers (such as Google Analytics).
  • Legal or regulatory authorities, when required by law.

All third parties are required to protect your data and use it only for the agreed purposes.

4. Data Security

We use industry-standard security and encryption measures to protect your personal information.

However, no online system is completely secure. By sharing your data, you assume this risk, although we take all reasonable measures to protect it.

5. Your Rights

Depending on your location, you may be entitled to:

  • Access, correct, or delete your personal data.
  • Remove the consent for marketing communications.
  • Request a copy of the data we possess.

You can exercise these rights by contacting us through [email protected].

To cancel your subscription to promotional emails, use the “Cancel subscription” link in the messages.

6. Data Retention

We keep your personal data only for as long as necessary to fulfill the purposes described in this policy, including order processing, legal obligations, or dispute resolution.

7. Third-Party Links

Our website may contain links to third-party websites.

Nutricity.pt is not responsible for the privacy practices of these sites. We recommend reading their respective policies before providing any information.

8. Privacy of Minors

We do not intentionally collect personal data from individuals under the age of 18.

If you believe a minor has provided us with data, contact us immediately so we can remove them.

9. Amendments to This Policy

We can update this Privacy Policy periodically.

The changes will be published on this page with a new update date.

10. Contacts

If you have any questions about this Privacy Policy or about your personal data, you can contact us:

Nutricity Portugal

Email: [email protected]

Website: https://nutricity.pt